Why can’t I buy books on Audible?

If you are trying to buy books on Audible but you can’t, there might be one of the following issues that’s creating the problem for you. Here we have compiled a list of possible reasons why you can’t buy Books on Audible.

You can’t buy books on Audible if there is a payment method issue

One of the common reasons why people face problems in purchasing books on Audible is related to payment methods. If you encounter problems and you can’t buy books on Audible, it’s worth checking if your credit card information is up-to-date and accurate. Sometimes, insufficient funds or money in your credit card account or bank account can also lead to transaction failures, resulting in you not being able to buy the audiobook on Audible. To fix this, you should verify your payment details and ensure there are enough funds available for the purchase. If same issues persist, consider contacting your bank or credit card provider to check for any restrictions on online transactions.

You can’t buy Audible Audiobooks if there is network problem

A reliable internet connection is very important for a smooth book-buying experience on Audible. A Slow or unstable internet connection can cause interruptions during the purchase process and the transaction may either get pending or fail. So before trying to buy books on Audible, make sure you have a stable internet connection. If you face regular connectivity issues, consider switching to a different network or restarting your router to improve the connection.

You can’t buy books on Audible if your device is not compatible

Sometimes, device compatibility issues between Audible and your device can disrupt the audiobook purchase process. Make sure that you are using a device that meets Audible’s system requirements. The Audible platform is available on various devices like smartphones, tablets, and computers. If you can’t buy books on Audible on one device, try accessing Audible from a different compatible device.

Glitches in the Audible App or Website might be creating problems

Technical glitches within the Audible app or website can also cause problems during book purchases. These issues might be temporary and could occur due to server problems or ongoing maintenance. To check if the problem lies with the app or website, try accessing Audible from a different browser or device. If issues persist, consider updating the app to the latest version or clearing your browser cache.

You can’t buy books on Audible if there are region-specific restrictions

Certain audiobooks may have restrictions based on your country due to licensing agreements and copyright regulations. If you’re trying to purchase a book that isn’t available in your region, Audible may prevent the transaction. In such cases, consider using a virtual private network (VPN) to access Audible from a different country or look for alternative titles available in your region.

You can’t buy books on Audible if there are issues with account settings

Issues with your Audible account settings can also affect your ability to buy books. Verify that your account information, including your address and billing details, is accurate and up-to-date. Also, ensure there are no restrictions on your account that might prevent book purchases.

Audible’s payment security measures may trigger a verification process to prevent fraud. If this happens, Audible may ask for additional verification steps, such as entering a one-time code sent to your email or phone. Follow the verification process to complete the purchase successfully.


Encountering technical problems when buying books on Audible can be frustrating, but most issues can be resolved with simple troubleshooting steps. By ensuring your payment method is valid, your internet connection is stable, your device is compatible, and your account details are accurate, you can overcome many of the common obstacles. If you face region-specific restrictions or ongoing technical glitches on Audible’s end, patience and alternative options might be necessary. If problems persist, don’t hesitate to reach out to Audible’s customer support for further assistance. Remember, with the right troubleshooting approach, you can get back to enjoying your favorite audiobooks hassle-free.